BlandsLaw - Blog posts from performance review
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Managing performance issues through informal methods

In certain situations, letting go of underperforming employees can be difficult, particularly when you have bent over backwards trying to help them correct poor conduct or performance. However, there comes a time when it is obvious the employment relationship is no longer viable, especially when the employee’s attitude indicates they have no desire to improve.

In a recent case before the FWC, it was found that there can be exceptions to the usual requirement to follow a formal performance management process when dealing with underperforming staff. Ongoing informal approaches may be utilised, but it must be shown that the employer made continued efforts to communicate the worker’s performance shortfalls and provided assistance in achieving expectations. In this case, the employee was dismissed after his employer dedicated 10 months to daily coaching, training and support as part of an informal performance management process.  According to his supervisor, the employee received far more one-on-one time than any other employee. During these discussions the employee nodded his head to signal he understood what

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Tips for managing underperforming staff

If you’re an employer who is concerned about the underperformance of your employees, there is a huge amount of guidance that you can turn to when in doubt. The techniques of a Chinese motivational trainer who beat eight underperforming employees with a stick, shaved the heads of the men and who cut the hair of the women is definitely not the way to go. On a training weekend, the lowest ranking staff were bought up on stage and publically humiliated when the trainer demanded explanations for their underperformance. He then continued to beat the staff, a training model he says he has “explored for many years”. The whole event was captured on video and circulated on social media worldwide, drawing heavy attention and criticism. One user commented “Since when does beating employees become a way of raising performance?’, and we couldn’t agree more.

We are frequently asked how underperformance should be managed or disciplined. Often, it’s not as simple as having a quick one-off discussion but requires employers to articulate

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More often than we'd like, we see clients as employers receiving bullying claims in response to their attempts at employee performance management. These unfortunate situations can sometimes arise from an employer simply mishandling, or neglecting to, manage performance correctly.

 In this article we outline what does and does not constitute bullying in the workplace, and steps employers can take to avoid the types of scenarios that may lead to bullying claims.

What is bullying?

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Managing your organisation's performance effectively entails managing your employees' performance effectively.

An annual performance appraisal is an integral part of this process but should not be the only time that there is feedback between the employer and the employee.

Regular performance reviews enable you to:

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It’s mid February already. If you’re a small to medium business owner you may be finalising your business plan for the year ahead – or perhaps your team has its head down, on the way to achieving its goals for this quarter. Managing your business’ performance effectively entails managing your employees’ performance effectively. An annual performance appraisal is an integral part of this process but should not be the only time that there is feedback between the employer and the employee.

Regular performance reviews enable you to: 

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